Last Updated: July 2025
At OSP PRINT PORTAL (operated via AdhaarPrintOSP.in), we value your privacy and are committed to transparency about how we collect, use, and share your information. This Privacy Policy explains our practices regarding your personal data when you use our document management tools and services.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
When you use OSP PRINT PORTAL, we collect the following types of information:
1.1 Information You Provide Directly
- Personal Details: Name, mobile number, and email address when you submit forms on our website.
- Service Requirements: Specific needs or requirements you mention when requesting assistance or using our tools.
- Communication Records: Information shared when you contact our support team via email or other channels.
1.2 Information Collected Automatically
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: How you interact with our services, features you use, and time spent on various pages.
- Location Data: General location information derived from your IP address.
- Cookies and Similar Technologies: Data collected through cookies and similar tracking technologies to enhance user experience and functionality.
2. How We Use Your Information
We use the collected information for various purposes, including but not limited to:
2.1 Service Delivery and Enhancement
- Providing access to our document management tools
- Improving and developing new features
- Personalizing your experience based on preferences and usage patterns
- Addressing technical issues and enhancing service reliability
2.2 Communication and Support
- Responding to your inquiries and support requests
- Sending service-related notifications and updates
- Providing information about new features or services
2.3 Commercial and Marketing Purposes
In line with Indian IT laws and with your consent, we may use your information for:
- Sending promotional communications about premium services
- Conducting market research to better understand user needs
- Developing tailored offers based on your usage patterns
- Sharing anonymized or aggregated data with trusted third-party partners for marketing analytics
- Identifying potential users for premium service offerings
3. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties that help us operate our services (e.g., hosting providers, analytics services)
- Business Partners: Trusted companies with whom we may jointly offer products or services
- Legal Authorities: When required by law, court order, or government regulations
- Commercial Partners: With your consent, we may share your information with selected partners who may offer products or services we believe may interest you
4. Your Choices and Rights
Under Indian data protection norms, you have certain rights regarding your personal information:
- Access and review the information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent for certain types of processing
- Request deletion of your personal information (subject to legal obligations)
- Opt-out of marketing communications
To exercise these rights, please contact us at Support@adhaarprintosp.in.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: Support@adhaarprintosp.in
